Viewing your medical records online

Online Medical Record

Online Medical Record Access Guide What is it?

This is a way you can view your GP medical record over the internet from a computer - free of charge. We are now offering you the opportunity to use the internet to securely view your electronic medical information (electronic medical record) in a way that is easy to use.

This is a secure site protected by your personal user name and password. Registration for this service is through our administration team on the reception desk. For security reasons, patients will have to provide 1 item of photo identification so that we are able to verify the person requesting registration. Examples of suitable photo ID include passport or photo driving licences.

Although you will be given a user name and password, the server takes 24 hours to update your application and therefore you will not be able to access the system until the following day.

What are the advantages for me?

If you are waiting for results you will see them as soon as they are added to your record and you will not have to ring the surgery.
You can choose to share your records with those treating you anywhere in the NHS, and anywhere in the world. You may also wish to share your records with family members. You can look up your list of immunisations.
Accessing your record on computer will help you to understand and make use of the information in your records. Access can lead to discussions with your health professionals and helps encourage a more open and honest relationship.

What can I see on the Online Medical Record viewing system?

The system allows you to view the following areas of your medical record:

  • A summary that gives you the most important and recent entries in your health record.
  • Consultations including: date, practitioner seen, reason for visit, history, examination, outcome, investigations, etc.
  • Medical Record showing diagnoses, investigations, and procedures
  • Allergies.
  • Results showing all investigations such as blood results, liver tests, blood pressure etc.
  • Vaccinations.
  • Medications.
  • Letters to and from the GP.

*Please note, there occasions when information may not be displayed. Examples when this may occur are situations in which a third party is mentioned or sensitive information concerning other patients appear in your records. Under The Data Protection Act 1998 your practice may refuse access to all or part of your health records.

What are the risks for me?

  • There may be something in your record that you do not want to be reminded about.
  • Some terms may be difficult to understand as the notes are made by doctors and nurses for each other.
  • Test results that are abnormal and are added to your record say, on a Friday, may worry you over the weekend if you cannot see the doctor or nurse to discuss them.

Can I view my child’s record?

This is done on a case by case basis as stipulated by the Data Protection Act 1989.

Can I alter the record?

No. This is a ‘read only’ facility. You can however, print off details to take to e.g. a hospital appointment.
If you think that there is something that needs to be changed, you will need to contact the surgery.

What about security?

Record access has the same level security as online banking. Nothing changes with the way your medical information is stored. Your information will remain under the control of your GP as it does now. And like online banking you control viewing by using your user name and pass words.
You will be responsible for keeping your log in details safe.
Logging off or a power failure will clear all the information on your computer system.

Getting started

To be able to use the system you must have access to a PC or smart phone with internet access.
You must then register, by taking in photo ID to your practice and signing an enrolment form to say you have read and understood this Record Access Guide before you start using the system.

Steps to access your online medical record:

Ask at reception for an Online Medical Record Access Guide or download it by clicking here. Then complete enrolment form Consent Form and hand in to reception (you will then be given a Sign-up Registration Form)